WellGuided is the vision of owner and Salon Director Ryan.
Ryan has one main objective: To guide his clients through a tailored and bespoke service that exceeds their expectations and leaves them looking and feeling their very best.
Ryan lives to work. The salon and his clients mean the world to him. He would happily be at work and cutting hair for 12 hours a day, 7 days a week – but we do try to stop him…
“I’m often asked why I chose the name WellGuided. Admittedly it’s not the catchiest name I could have chosen. It’s about guiding people well. I educate my clients, teaching them about their hair. We discuss what works for them, and what doesn’t. I give them advice which results in less trips to the salon as opposed to more. I really care about my client’s best interests. I want them to look great when they leave the house every day, not just when they leave the salon. It’s about longevity. It’s about my clients being with me for years to come. It’s about them trusting me. It’s about us building a relationship together.”
Business Director Ollie manages everything from behind the scenes and can usually be found in his office tapping away on the computer or rushing around the salon floor making sure that everything is running smoothly.
Ollie relishes in making the time to step away from his desk and chat with clients, often making them tea or coffee, and looking after their needs.
If you can’t find him doing any of the above, Ollie will be cleaning – He’s overly obsessed with keeping the salon very clean at all times.
“Customer service is very important to us. It’s fantastic that we provide people with amazing hair, but it’s not enough on its own. We strive to deliver that something extra. We are very privileged that people come into the salon and use our service, and so it’s our responsibility to look after them and to make them feel comfortable. This is a safe space where everybody is welcome. We will always go above and beyond to make sure that the customer journey is a happy one.”
Senior Stylist Mel is passionate about hairdressing and has strong enthusiasm for the hair industry.
She has had a long career which has taken her around the world.
Mel is originally from Torbay, where she established her career, and was a fixture in a local salon for many years. She then travelled worldwide, working with exclusive cruise liners, managing their onboard salons and spas.
After comfortably establishing herself back in the bay, Mel joined WellGuided as our Senior Stylist. She has developed a strong and loyal client base and consistently receives fantastic reviews. She is very much part of The WellGuided Family and is invaluable to the salon.
‘I Strive to give my clients the absolute best salon experience, whilst also creating and achieving the desired look – I aim to surpass expectations.
I have a passion for hairdressing and love the creativity of my profession.
I embrace change and constantly develop alongside new trends, while strongly mastering all of the traditional techniques.
I insist on making the time for, and thrive on, in-depth consultations. This allows me to give my clients the best advice and a truly bespoke and tailored look.
I’m excited to be working with our existing clientele, whilst also welcoming new guests as well.
I feel very honoured to be a member of The WellGuided family’
Had my hair cut and coloured by Ryan and love the results. Would recommend anyone to have your hair done by Ryan. Fabulous hairdresser.
Ryan is brilliant with mens cuts. not over priced. Very professional service. I would definitely recommend well guided hair!
Ryan is fantastic at his job and is fab with doing children's hair too me and my three girls have had our hair done by Ryan and i wouldn't go anywhere else now. I would Definitely recommend this hair salon. xx
The team at Wellguided are experienced and knowledgeable so you know your hair is in good hands! I have been delighted with my hair cut and colour after every visit so much so that I have recommended Ryan to all my friends and family.
Hair styled by Ryan love the result. Excellent and friendly... I would be happy to recommend Ryan to anyone. Looking forward to my next appointment. Fab hairdresser xx